Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS with tracking and drop-off without signature. If you prefer delivery by USPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

SHIPPING METHOD & COST

We offer numerous Shipping Methods as listed below. The cost to ship items from each product category varies by item, shipment, and shipping option. An Estimated Shipping Time is a calculation of several factors, including item availability, the shipping method you select and the shipping destination. Please note Shipping Time does not include processing time.

USA Shipment

The chart below lists the estimated delivery timelines for Top-jerseys orders.

Shipping Method Shipping Cost Estimated Shipping Time*
Faster Shipping $29.99 per order 3 - 5 working days
Standard Shipping $5.99 per order 4 - 8 working days
Important:
  • The estimated dates of all these shipping methods have taken shipping distance into consideration. Some more additional days may be added to your delivery date if the shipping distance is very long.
  • The weight of your package is an important factor in determining the shipping cost you pay. In general, the heavier the package, the more it costs to ship. Freight surcharges (for heavy items) will be added if they apply to your order.
    • For standard shipping, weight does not affect shipping cost.
    • For free shipping, weight does not affect shipping cost.

International Shipment

The chart below lists the estimated delivery timelines for Teams Tee orders.

Shipping Method Shipping Cost Estimated Shipping Time*
Standard Shipping $6.99 per order 5 - 20 working days

Processing Time

Your orders will need 1-2 days to process.
Please Note:
  • Pro Fans Goods can not guarantee the specific shipping dates. It all depends on the products you order and the specific shipping destination. Please allow for no more than 15 days delivery time for domestic orders and 20 for international orders.
  • Top-tee does not take liability if the ordered products get lost while delivery.
  • You may receive your order sooner or later depending on unforeseen order processing factors, weather delays & holidays.
  • Your information (especially delivery address, telephone number, and email address) of the order should be precise and concrete.
  • Before your order is dispatched, we also need extra business days to have your orders processed.

Return & Exchange

For domestic orders, we allow return policy within 30 days since you purchased your order for a full refund if you are just unsatisfied with either the appearance or quality of the product. You need to pay for the return shipping costs if it is not a defective item or error on our side. Of course, the exchange is available.

Easy Returns

In order to save your time, Pro Fans Goods makes returns rather easy. If you decide to return your goods, you just need to:

  • Contact us within 30 days since you made the purchase at Pro Fans Goods.
  • Repackage your order, remember to include the proof of your purchasing and other accessories.
  • Go to your local post office and get your package shipped. 
  • We will refund your order price after we receive your return parcel.